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AutoDownload didn't work. Nothing opens. What do I do? (Asking on safari)

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  • Last reply by ideato

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The AutoDownload was a failure. Nothing will open-Internet connection fine! Hence the message. How do I manually download, given that the AutoDownload can open nothing. Is the only option another browser (how ironic)? I'm on a Mac laptop running OS 10.10.2.

The AutoDownload was a failure. Nothing will open-Internet connection fine! Hence the message. How do I manually download, given that the AutoDownload can open nothing. Is the only option another browser (how ironic)? I'm on a Mac laptop running OS 10.10.2.

Chosen solution

Hello Calogan, please download and install firefox, follow the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: How to download and install Firefox on Mac

thank you

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Chosen Solution

Hello Calogan, please download and install firefox, follow the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: How to download and install Firefox on Mac

thank you