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I have followed all suggestions. Still can't fix the problem. After an update, my profile seems to be blocked.

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  • Last reply by philipp

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My Toshiba laptop went through 45 updates, and now when I open Firefox (where ALL my bookmarks live) the program freezes after a few minutes. I get error messages about my profile, and errors about Firefox already running. I tried the suggestions above, but they don't seems to line up with my system. Windows8 is my OS. This query is on another laptop.

My Toshiba laptop went through 45 updates, and now when I open Firefox (where ALL my bookmarks live) the program freezes after a few minutes. I get error messages about my profile, and errors about Firefox already running. I tried the suggestions above, but they don't seems to line up with my system. Windows8 is my OS. This query is on another laptop.

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hello rgneb, can you see if those problems continue after you update to firefox 37 beta 6?: https://www.mozilla.org/firefox/beta