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i use a web app called ServiceNow. I log in first thing in the morning using mozilla and chrome - for some reason my mozilla app shuts down / crashes

Posted

mozilla v 36.0.1 / win 7 - - once i log back in after initial crash the app remains open for the remainder of the day. I don't have the same issue in IE or chrome, only mozilla. I have performed norma

mozilla v 36.0.1 / win 7 - - once i log back in after initial crash the app remains open for the remainder of the day. I don't have the same issue in IE or chrome, only mozilla. I have performed norma

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • GEPlugin
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • LogMeIn Rescue Technician Console
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NPWLPG
  • BlackBerry WebSL Browser Plug-In
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.7.157
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  • 5.1.31211.0
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:36.0) Gecko/20100101 Firefox/36.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5291 solutions 23381 answers

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

hello, could you provide your latest few submitted crash reports? please enter '''about:crashes''' into the location bar, copy the latest few report ids from there starting with '''bp-''' & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.