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I am losing my emails after 2 weeks

  • 1 reply
  • 2 have this problem
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  • Last reply by Matt

jamied9
jamied9
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I am losing all my emails on my IMAP server after two weeks. In my settings under Synchronize and Storage I have ticked the box do not delete emails but I am still losing them can anyone help me with this problem.

I am losing all my emails on my IMAP server after two weeks. In my settings under Synchronize and Storage I have ticked the box do not delete emails but I am still losing them can anyone help me with this problem.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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what retention policy does your mail provider have? So auto age mail and delete it based on age. As IMAP is synchronized it is possible to the server or another device like a phone to delete the mail and have that also occur in Thunderbird, regardless of local settings

Modified by Matt