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Firefox crashes

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  • Last reply by John99

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Please see and continue with /questions/1050556


Hello,

I've been having very frequent crashes on firefox. I've ensured my graphics card, java, flash versions are all up to date, but the problem still exists.

I'm pasting the crash report here, and would appreciate it if someone could help me please.

AdapterDeviceID: 0x0166 AdapterDriverVersion: 10.18.10.3308 AdapterSubsysID: 100d1043 AdapterVendorID: 0x8086 Add-ons: virtual_keyboard%40kaspersky.com:4.0.10.15,content_blocker%40kaspersky.com:4.0.10.15,anti_banner%40kaspersky.com:4.0.10.15,online_banking%40kaspersky.com:4.0.10.15,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:36.0.1,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.7 AvailablePageFile: 9749065728 AvailablePhysicalMemory: 8216887296 AvailableVirtualMemory: 3787091968 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20150305021524 CrashTime: 1425634778 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1425606241 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0166, AdapterSubsysID: 100d1043, AdapterDriverVersion: 10.18.10.3308 Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x0fdf, AdapterSubsysID2: 100d1043, AdapterDriverVersion2: 9.18.13.4752D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 225 StartupTime: 1425634771 SystemMemoryUsePercentage: 35 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 14711095296 TotalPhysicalMemory: 12764938240 TotalVirtualMemory: 4294836224 Vendor: Mozilla Version: 36.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Please see and continue with [/questions/1050556] Hello, I've been having very frequent crashes on firefox. I've ensured my graphics card, java, flash versions are all up to date, but the problem still exists. I'm pasting the crash report here, and would appreciate it if someone could help me please. AdapterDeviceID: 0x0166 AdapterDriverVersion: 10.18.10.3308 AdapterSubsysID: 100d1043 AdapterVendorID: 0x8086 Add-ons: virtual_keyboard%40kaspersky.com:4.0.10.15,content_blocker%40kaspersky.com:4.0.10.15,anti_banner%40kaspersky.com:4.0.10.15,online_banking%40kaspersky.com:4.0.10.15,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:36.0.1,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.7 AvailablePageFile: 9749065728 AvailablePhysicalMemory: 8216887296 AvailableVirtualMemory: 3787091968 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20150305021524 CrashTime: 1425634778 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1425606241 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0166, AdapterSubsysID: 100d1043, AdapterDriverVersion: 10.18.10.3308 Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x0fdf, AdapterSubsysID2: 100d1043, AdapterDriverVersion2: 9.18.13.4752D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 225 StartupTime: 1425634771 SystemMemoryUsePercentage: 35 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 14711095296 TotalPhysicalMemory: 12764938240 TotalVirtualMemory: 4294836224 Vendor: Mozilla Version: 36.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 : MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Modified by John99

All Replies (1)

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Locking duplicate. See /questions/1050556#answer-699807