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After windows 7 update kb/3006137, all extensions are disabled.

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  • Last reply by cor-el

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This is the second time I have installed a windows 7 update and all my extensions are disabled with no button to enable in the extension window. Last time I reinstalled them all, which is a pain. This time it happened after installing update "kb/3006137." I am using Firefox 36.0. Windows 7 64 bit. Any solutions to this problem? I don't like the thought of going back before the update, since critical updates are critical.

This is the second time I have installed a windows 7 update and all my extensions are disabled with no button to enable in the extension window. Last time I reinstalled them all, which is a pain. This time it happened after installing update "kb/3006137." I am using Firefox 36.0. Windows 7 64 bit. Any solutions to this problem? I don't like the thought of going back before the update, since critical updates are critical.

Chosen solution

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete possible addons.json and addons.sqlite files.

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Hi, it isn't 'critical,' it's just Update changes the currency symbol of Lithuania from the Lithuanian litas (Lt) to the euro (€) in Windows. The Microsoft info is here, but took ages to load!

I hid it anyway, so unless you need it, you could consider removing it, and seeing if that resolves the problem.

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Chosen Solution

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete possible addons.json and addons.sqlite files.