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Printing blank page after each document

Posted

The built In pdf viewer prints blank page after each document. When i select range of pages then it works fine but in case of all pages, it prints blank page at the end. There is nothing extra in pdf file because when i am saving that file, it is perfect.

The built In pdf viewer prints blank page after each document. When i select range of pages then it works fine but in case of all pages, it prints blank page at the end. There is nothing extra in pdf file because when i am saving that file, it is perfect.

Additional System Details

Installed Plug-ins

  • Intel web components updater - Installs and updates the Intel web components
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Google Update
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Shockwave Flash 11.4 r402
  • 5.1.20513.0

Application

  • Firefox 34.0.5
  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
  • Support URL: https://support.mozilla.org/1/firefox/34.0.5/WINNT/en-US/

Extensions

  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom)
  • Firebug 2.0.8 (firebug@software.joehewitt.com)
  • SQLite Manager 0.8.1 (SQLiteManager@mrinalkant.blogspot.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • User Agent Switcher 0.7.3 ({e968fc70-8f95-4ab9-9e79-304de2a71ee1})
  • Trend Micro Osprey Firefox Extension 1.5.0.1015 ({21541D23-FDA1-4bf3-8AF2-8F623BF70B07}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0402
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 7e441019
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16384
  • driverDate: 3-11-2014
  • driverDate2:
  • driverVersion: 10.18.10.3496
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 2
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045
  • browser.startup.homepage_override.buildID: 20141126041045
  • browser.startup.homepage_override.mstone: 34.0.5
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 34.0.5
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1423232605
  • media.gmp-gmpopenh264.version: 1.3
  • media.gmp-manager.lastCheck: 1424775976
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1424773023
  • places.history.expiration.transient_current_max_pages: 103987
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1424082748

Misc

  • User JS: No
  • Accessibility: No
Oxylatium 71 solutions 563 answers

Does it happen with every PDF you try to print? Is it reproducible when you test with a clean profile? (to avoid bad print settings) https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Does it happen with every PDF you try to print? Is it reproducible when you test with a clean profile? (to avoid bad print settings) https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Question owner

Yes, It happens with every PDF but not in other browsers. Also, i tried to print from 10 different machines but same issue.

Yes, It happens with every PDF but not in other browsers. Also, i tried to print from 10 different machines but same issue.

Question owner

I am working on a web application and it will be used by many organizations. So i have to give justification that is this a bug or not?

I am working on a web application and it will be used by many organizations. So i have to give justification that is this a bug or not?
Oxylatium 71 solutions 563 answers

Without a testcase, it's hard to tell. Is your webapp public? Can we test it?

Without a testcase, it's hard to tell. Is your webapp public? Can we test it?

Question owner

It is public but data is confidential so i can't give credentials for log you in. I am using built in pdf viewer to display the data in pdf format. When i am printing the downloaded PDF, it prints perfect.

It is public but data is confidential so i can't give credentials for log you in. I am using built in pdf viewer to display the data in pdf format. When i am printing the downloaded PDF, it prints perfect.
Oxylatium 71 solutions 563 answers

Is possible to create a guest account with fake demo data?

Is possible to create a guest account with fake demo data?