Hello troothteller, please try ALL of these free programs to scan for malware, which work with your existing antivirus software, because each one detect different kind of malware:

• Microsoft Safety Scanner
• MalwareBytes' Anti-Malware
• Anti-Rootkit Utility - TDSSKiller
• AdwCleaner (for more info, see this alternate AdwCleaner download page)
• Hitman Pro
• ESET Online Scanner

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

thank you

ideato, I hope we are not being intentionally redundant. I know people on these sites use "canned answers" frequently. However, I know at least one program you mentioned I already named as having run. Also, any Microsoft program of this kind takes an unnecessary long length of time to run.

If there is malware on your computer then your only option in to use various scanners because each of those programs picks up different malware. Otherwise you would have to ask advice at a malware oriented forum or reinstall Windows.

If using various malware scanners does not fix it or if you are blocked from installing those scanners then ask advice at a forum that specializes in malware removal.

• http://forums.majorgeeks.com/index.php - MajorGeeks Support Forums
• http://www.security-forums.com/index.php - WindowSecurity.com Security Forums
• http://www.bleepingcomputer.com/forums - Bleeping Computer Forums

troothteller said

i I know people on these sites use "canned answers" frequently.

It is not bad to use a "canned answer" if it is useful and helpful :-)

thanks again

To all, I found the solution on another site where someone specifically identified what I should run. This malware was just a nuisance, or moderately malicious. In getting rid of it, however, I did not want to take a shot in the dark. Thanks for your availability.

It is great you solve it. Please share it in our forum, the malware, the cleaning program, maybe it is helpful for other people in the future.

thank you

The site I used is pcpitstop.com, where they offer many useful utilities, some free while others are for payment. After resetting browsers and backing up bookmarks, the scans I ran were AdwCleaner and Junkware Removal Tool. With AdwCleaner, one must review a log of proposed actions after an initial scan in order to avoid removing something legitimate.

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Solved.

I have the same antivirus on both my Windows 7 and XP systems, Baidu. Yesterday, I one of my computers, I think the XP, it picked up as I was updating, some component of SeaMonkey, your product replacing Mozilla suite. Running Baidu on both computers, it picked up nothing. Baidu merely needed permission to update SeaMonkey. I do not know what Baidu found suspicious about SeaMonkey as to prevent it from updating. Anyway, I am certain that my systems run clean despite yesterday's distraction.