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Not receiving new emails in thunderbird for my gmail account

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  • Last reply by educv

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Hi, Since the 4th February I am not receiving new emails in my thunderbird (version 31.4.0) for my gmail account. I can send e-mails though. I have 2 other email accounts and they are not experiencing the same problem. If I access my gmail account from the browser or from my phone, I can see the most recent messages without problems. I reviewed the configuration settings (IMAP) and they seem correct, both incoming and outgoing. I already followed all tips I could find online (removed McAfee, corrected some configurations as recommended by gmail, etc.) but nothing helped. I would be grateful for any help. Thanks a lot,

Hi, Since the 4th February I am not receiving new emails in my thunderbird (version 31.4.0) for my gmail account. I can send e-mails though. I have 2 other email accounts and they are not experiencing the same problem. If I access my gmail account from the browser or from my phone, I can see the most recent messages without problems. I reviewed the configuration settings (IMAP) and they seem correct, both incoming and outgoing. I already followed all tips I could find online (removed McAfee, corrected some configurations as recommended by gmail, etc.) but nothing helped. I would be grateful for any help. Thanks a lot,

Chosen solution

Is your phone using POP to retrieve messages?

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Chosen Solution

Is your phone using POP to retrieve messages?

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christ1 said

Is your phone using POP to retrieve messages?

Thanks christ1 for the follow-up. My phone uses IMAP as well. I managed to solve the problem yesterday, by doind "repair folder" in my inbox. thanks again,