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Constant "connecting msg", even when Mozilla is checking for updates. IE explorer is working while Mozilla fails.

  • 4 replies
  • 3 have this problem
  • 4 views
  • Last reply by lexdcs

lexdcs
lexdcs

Mozilla getting constant "connecting" msg even while IE explorer is working with no problem. The Windows troubleshooter does not identify the problem. Mozilla version 30.0.5. Tried to uninstall with no success.

Mozilla getting constant "connecting" msg even while IE explorer is working with no problem. The Windows troubleshooter does not identify the problem. Mozilla version 30.0.5. Tried to uninstall with no success.

Chosen solution

Problem resolved by disabling all add-ons and then rebooting.

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All Replies (4)

lexdcs
lexdcs Question owner

lexdcs said

Mozilla getting constant "connecting" msg even while IE explorer is working with no problem. The Windows troubleshooter does not identify the problem. Mozilla version 30.0.5. Tried to uninstall with no success.

lexdcs said

Mozilla getting constant "connecting" msg even while IE explorer is working with no problem. The Windows troubleshooter does not identify the problem. Mozilla version 30.0.5. Tried to uninstall with no success.

Problem resolved now... disabled all add-ons and rebooted.

lexdcs
lexdcs Question owner

Chosen Solution

Problem resolved by disabling all add-ons and then rebooting.

ideato
ideato

Hi lexdcs, it is great you solve the problem, but maybe you don't have to disabling all add-ons, you can test for faulty extensions.

thank you

lexdcs
lexdcs Question owner

Yes...Ideato... I used your method to verify the extensions and no issue found. I suspect the problem may be related to add-ons and, I will check/verify those as needed since I have the all marked as "ask to activate". Thank you for the verification procedure.