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When I go to "Tools" / "Plug-Ins" and click on "Check To see If Plugins Are Up To Date" it goes to Mozilla Check Your Plugin Page, but fails to show plugins.

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When I go to "Tools" / "Plug-Ins" and click on "Check To see If Plugins Are Up To Date" it goes to Mozilla Check Your Plugin Page, but fails to show plugins or check plugins. I am using OS X 10.10.2 / Firefox 35.0.1 / February-7-2015

Need info and a fix, please... Thanks! Whitebuck

https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update

When I go to "Tools" / "Plug-Ins" and click on "Check To see If Plugins Are Up To Date" it goes to Mozilla Check Your Plugin Page, but fails to show plugins or check plugins. I am using OS X 10.10.2 / Firefox 35.0.1 / February-7-2015 Need info and a fix, please... Thanks! Whitebuck https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update
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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:35.0) Gecko/20100101 Firefox/35.0

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Question owner

Tried, re-installing over original, clearing cookies, clearing cache and starting in Safe Mode to no avail. Mozilla has gone of track once again. Situations like this are among the causes for Firefox rapidly losing Browser share. Another ridiculous oversight and there's never any support for when things do go awry. Unfortunately, you can knock and knock on the Door, knowing their Home, but no one ever answers. With a competent cause and cure. No professional concern, none. One can either except their dis-concern and bugs or switch Browsers. Oh well! Thanks for naught Mozilla.

Tried, re-installing over original, clearing cookies, clearing cache and starting in Safe Mode to no avail. Mozilla has gone of track once again. Situations like this are among the causes for Firefox rapidly losing Browser share. Another ridiculous oversight and there's never any support for when things do go awry. Unfortunately, you can knock and knock on the Door, knowing their Home, but no one ever answers. With a competent cause and cure. No professional concern, none. One can either except their dis-concern and bugs or switch Browsers. Oh well! Thanks for naught Mozilla.

Question owner

Ironically the "check to see if your plugins are up to date" web site loads the plugins and their update status in Safari and Chromium. But still does not show the plugins or their update status when loaded in Firefox 35.0.1 on OS X 10.10.2.

Ok, Mozilla, Is there not one competent professional Support person on your payroll? Content removed by Admin, please see Forum rules and guidelines

Obviously, I must surmise, after waiting days for a competent reply.

There is none!

Still wondering why, you're losing users?

Ironically the "check to see if your plugins are up to date" web site loads the plugins and their update status in Safari and Chromium. But still does not show the plugins or their update status when loaded in Firefox 35.0.1 on OS X 10.10.2. Ok, Mozilla, Is there not one competent professional Support person on your payroll? ''Content removed by Admin, please see [https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines Forum rules and guidelines]'' Obviously, I must surmise, after waiting days for a competent reply. There is none! Still wondering why, you're losing users?

Modified by Whitebuck

Madasan
  • Administrator
  • Moderator
22 solutions 165 answers

Hi Whitebuck,

I'm sorry you're experiencing issues with Firefox. I understand your frustration but please keep in mind that as per the forum rules and guidelines the use of abusive language is not permitted.

In accordance to those rules I will have to remove the posts that have abusive content.

Hi Whitebuck, I'm sorry you're experiencing issues with Firefox. I understand your frustration but please keep in mind that as per the [https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines forum rules and guidelines] the use of abusive language is not permitted. In accordance to those rules I will have to remove the posts that have abusive content.

Modified by Madasan

Question owner

Once again, instead of support from Mozilla, I receive feigned concern, subjective censor and threats!

Madasan sent you (Whitebuck) the following message:

Hello!

In regards to your latest post: https://support.mozilla.org/en-US/questions/1045661#answer-690215 I understand that nobody has gotten back to you regarding your issue? I can make sure to escalate the thread to our HelpDesk team and get them to reply asap but please please let's try to keep the conversation civil otherwise I won't be able to help.

Many thanks!

Madalina Forum Admin

Madalina, it appears that we have a dissimilar understanding and intent of "asap."

"Many thanks!"

Once again, instead of support from Mozilla, I receive feigned concern, subjective censor and threats! Madasan sent you (Whitebuck) the following message: Hello! In regards to your latest post: https://support.mozilla.org/en-US/questions/1045661#answer-690215 I understand that nobody has gotten back to you regarding your issue? I can make sure to escalate the thread to our HelpDesk team and get them to reply asap but please please let's try to keep the conversation civil otherwise I won't be able to help. Many thanks! Madalina Forum Admin Madalina, it appears that we have a dissimilar understanding and intent of "asap." "Many thanks!"

Modified by Whitebuck

MOUNTAINWILLIAM 0 solutions 3 answers

Helpful Reply

"check to see if your plugins are up to date" still doesn't work for me in Firefox 36.0.1

"check to see if your plugins are up to date" still doesn't work for me in Firefox 36.0.1

Question owner

"Check Your Plugins" is still MIA in Version 36.0.1 And as expected the smug juvenile prima donnas, continue with their most unprofessional behavior. Mozilla Support forum?

"Check Your Plugins" is still MIA in Version 36.0.1 And as expected the smug juvenile prima donnas, continue with their most unprofessional behavior. Mozilla Support forum?
finitarry 251 solutions 3421 answers

You could bookmark this page: https://www.mozilla.org/en-US/plugincheck/

You could bookmark this page: https://www.mozilla.org/en-US/plugincheck/