Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Saving Passwords: I was prompted to save, but said NO to one password a few times, so how do I reverse this so it will save my password please?

  • 3 replies
  • 2 have this problem
  • 10 views
  • Last reply by cor-el

more options

I've tried clearing the password from the saved list, so it will prompt me to save it again. BUT, now it NEVER remembers this password for this site for me. How can I reverse this please?

I've tried clearing the password from the saved list, so it will prompt me to save it again. BUT, now it NEVER remembers this password for this site for me. How can I reverse this please?

All Replies (3)

more options

open tools / security under passwords there is exceptons. open it and delete your site from this list

more options

Thank you for your suggestion. My exceptions list is already empty. Nothing to delete. Any other ideas please?

more options

Details like websites remembering you (log you in automatically) are stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

In case you use "Clear history when Firefox closes" or otherwise clear history:

  • do not clear the Cookies
  • do not clear the Site Preferences

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.