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Why does It keep asking me to upgrade and restart even though i already have?

Posted

I keep getting a FireFox alert to upgrade to 30 (i think - whatever the latest is) and to restart FireFox to do so. I do this and immediately after restarting I get the same upgrade message. Over and over....

Have I not upgraded? How do I get this to stop?

I keep getting a FireFox alert to upgrade to 30 (i think - whatever the latest is) and to restart FireFox to do so. I do this and immediately after restarting I get the same upgrade message. Over and over.... Have I not upgraded? How do I get this to stop?

Additional System Details

Installed Plug-ins

  • Provides information about the default web browser
  • Version 5.40.2.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 16.0 r0
  • 5.1.20913.0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:34.0) Gecko/20100101 Firefox/34.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10669 answers

You are running Firefox 34, the most recent version is 35.0.1. If you are having trouble updating, please try downloading the most recent version from www.getfirefox.com and installing it over your existing version. It will save your information but update Firefox to the newest version.

You are running Firefox 34, the most recent version is 35.0.1. If you are having trouble updating, please try downloading the most recent version from www.getfirefox.com and installing it over your existing version. It will save your information but update Firefox to the newest version.

Question owner

Thank you. I did that, replaced the new FireFox, got the alert to download again, did that, restarted, then got the same alert...

Thank you. I did that, replaced the new FireFox, got the alert to download again, did that, restarted, then got the same alert...

Question owner

And just got this alert shortly after

And just got this alert shortly after