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trying to log onto my bank get Error code: ssl_error_inappropriate_fallback_alert. Works ok using I.E.

europaguy replied
europaguy

The above nearly says it all - but at present only getting this error on this computer on ONE of my banks. On my netbook I get this on other sites, including the virgin.net site.

As I only get this error using Firefox I assume it is an error within Firefox.

The above nearly says it all - but at present only getting this error on this computer on ONE of my banks. On my netbook I get this on other sites, including the virgin.net site. As I only get this error using Firefox I assume it is an error within Firefox.
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Chosen Solution

philipp said

thanks, can you try to disable ssl scanning in bitdefender's options and see if this is making a difference? http://www.bitdefender.com/support/what-to-do-when-security-certificates-cannot-be-verified-installed-1090.html

The problem was SSL Scanning in Bitdefender and they say there will be an update shortly to rectify the issue. I just had to open the Bitdefender interface, go to Protection, then web Protection and switch off SSL Scanning. Thanks for your help

All Replies (5)

hi europaguy, which security program are you using?

philipp said

hi europaguy, which security program are you using?

Bitdefender Total Security 2015

thanks, can you try to disable ssl scanning in bitdefender's options and see if this is making a difference? http://www.bitdefender.com/support/what-to-do-when-security-certificates-cannot-be-verified-installed-1090.html

Chosen Solution

philipp said

thanks, can you try to disable ssl scanning in bitdefender's options and see if this is making a difference? http://www.bitdefender.com/support/what-to-do-when-security-certificates-cannot-be-verified-installed-1090.html

The problem was SSL Scanning in Bitdefender and they say there will be an update shortly to rectify the issue. I just had to open the Bitdefender interface, go to Protection, then web Protection and switch off SSL Scanning. Thanks for your help