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Hidden folders

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  • Last reply by Zenos

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I have several folders in my 'account', eg 'sent', 'inbox', 'received' etc. 'Received' has disappeared from view, yet if I search for content, files stored in this folder show up. Where is it hidden and how do I get it back?

I have several folders in my 'account', eg 'sent', 'inbox', 'received' etc. 'Received' has disappeared from view, yet if I search for content, files stored in this folder show up. Where is it hidden and how do I get it back?

Chosen solution

Maybe something is set to show only Unread folders?

Check the Quickfilter bar is clear i.e. all the buttons set to "off".

On the menu, check View|Folders is set to "All".

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Chosen Solution

Maybe something is set to show only Unread folders?

Check the Quickfilter bar is clear i.e. all the buttons set to "off".

On the menu, check View|Folders is set to "All".