I can not download firefox on my pc without it crashing
I tried to download firefox on my lenovo laptop, and it downloads and installs, but as soon as the download is complete it comes up with a message that Firefox has stopped working, I click the check online for a solution and it shows shows an application error; "The application was unable to start correctly (0xc0000005). Click OK to close the application."
I copied the details of the "crash":
Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 18.104.22.16843 Application Timestamp: 5475e0b9 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.18247 Fault Module Timestamp: 521ea8e7 Exception Code: c0000005 Exception Offset: 0003ea47 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 4c0d Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433 Additional Information 3: 4c0d Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433
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Any help would be greatly appreciated as I do not want to use internet explorer for anything. Thank You.
Additional System Details
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- Unity Web Player version 4.1.3f3. (c) 2012 Unity Technologies ApS. All rights reserved.
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:35.0) Gecko/20100101 Firefox/35.0
I am writing this with my Macbook, the operating system I am running on the Lenovo is Windows 7 Professional.
Separate Issue; Your System Details shows;
20-20 Technologies - 20-20 3D Viewer for IKEA v184.108.40.206 20-20 Technologies - 20-20 3D Viewer for Web v220.127.116.11
Having more than one version of a program may cause issues.