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i want to deaccelerate flash and "click here for this page" don't get me there

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by FredMcD

rachelstewart2
rachelstewart2
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i have been through the mozilla support and adobe flash support troubleshooting to DISABLE HARDWARE ACCELERATION in hope it will stop the adobe flash crashing. 

having tried the other suggestions and found all ok, it is my last resort.

i cannot get to the settings menu on adobe site because it must need flash player to display....very frustrating.

i have been through the mozilla support and adobe flash support troubleshooting to DISABLE HARDWARE ACCELERATION in hope it will stop the adobe flash crashing. having tried the other suggestions and found all ok, it is my last resort. i cannot get to the settings menu on adobe site because it must need flash player to display....very frustrating.

All Replies (1)

FredMcD
FredMcD
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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: