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Deleted mail keeps reappearing in my in box, apparentlt randomly

Posted

I am frequently receiving advice I have new mail only to find the new mail is in fact mail dating back some days or weeks. This may be 1 mail or multiple mails, perhaps up to 30 and is a real nuisance, Any advice most welcome, thanks. This only affecting Thunderbird, not Bell / Sympatico.

I am frequently receiving advice I have new mail only to find the new mail is in fact mail dating back some days or weeks. This may be 1 mail or multiple mails, perhaps up to 30 and is a real nuisance, Any advice most welcome, thanks. This only affecting Thunderbird, not Bell / Sympatico.

Chosen solution

Deleted mail can reappear if the folder has not been compacted frequently.

If you don't compact your folders regularly, performance can slow to a crawl, you can't store new messages anymore, start losing parts of messages or have deleted messages resurrected.

Suggest you move all good emails out of Inbox to other suitable folders for organising. Then delete all emails you do not want. then right click on Inbox and select 'compact'.

Then empty the Deleted folder. Also Empty and compact the Junk folder.

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the-edmeister
  • Top 25 Contributor
  • Moderator
5434 solutions 40565 answers

moved to the Thunderbird support queue

''moved to the Thunderbird support queue''

Question owner

First time user so looking forward to hearing from support

First time user so looking forward to hearing from support
Matt
  • Top 10 Contributor
  • Moderator
3425 solutions 23784 answers

Is this mail in the inbox or some other folder? Is the account IMAP or POP?

Is this mail in the inbox or some other folder? Is the account IMAP or POP?

Question owner

Thanks Matt, acct is POP and mails just appearing in the in box.

Cheers

Kevin

Thanks Matt, acct is POP and mails just appearing in the in box. Cheers Kevin
Matt
  • Top 10 Contributor
  • Moderator
3425 solutions 23784 answers

I can offer you nothing.

Thunderbird contacts the server in the case of pop and asks for all messages. I think you will find they are going somewhere else on the server before they get to the inbox, like some sort of spam trap

I can offer you nothing. Thunderbird contacts the server in the case of pop and asks for all messages. I think you will find they are going somewhere else on the server before they get to the inbox, like some sort of spam trap

Question owner

Thanks for exploring anyway, HNY.

Thanks for exploring anyway, HNY.
Toad-Hall
  • Top 10 Contributor
1881 solutions 12796 answers

Chosen Solution

Deleted mail can reappear if the folder has not been compacted frequently.

If you don't compact your folders regularly, performance can slow to a crawl, you can't store new messages anymore, start losing parts of messages or have deleted messages resurrected.

Suggest you move all good emails out of Inbox to other suitable folders for organising. Then delete all emails you do not want. then right click on Inbox and select 'compact'.

Then empty the Deleted folder. Also Empty and compact the Junk folder.

Deleted mail can reappear if the folder has not been compacted frequently. * http://kb.mozillazine.org/Thunderbird_:_Tips_:_Compacting_Folders '' If you don't compact your folders regularly, performance can slow to a crawl, you can't store new messages anymore, start losing parts of messages or have deleted messages resurrected.'' Suggest you move all good emails out of Inbox to other suitable folders for organising. Then delete all emails you do not want. then right click on Inbox and select 'compact'. Then empty the Deleted folder. Also Empty and compact the Junk folder.

Question owner

Hopefully this will solve issue, many thanks TH.

Hopefully this will solve issue, many thanks TH.