Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

could not open a website but other computer this website is open & working

  • 5 replies
  • 3 have this problem
  • 17 views
  • Last reply by FredMcD

more options

i tried this but not solve

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

   Hold down the Shift key and left-click the Reload button
   Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
   Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

   Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" 

"Remove Cookies" from sites causing problems:

   Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" 

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

   Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
   Do NOT click the Reset button on the Safe Mode start window


PLEASE HELP ME

All Replies (5)

more options

It is possible to open a new profile to make sure that it is not an add on or a corrupt cache entry: Profile Manager - Create, remove or switch Firefox profiles

more options

In what way are you having problems? What is the web page address?

more options

guigs2 said

It is possible to open a new profile to make sure that it is not an add on or a corrupt cache entry: Profile Manager - Create, remove or switch Firefox profiles

' NOT HELPFULL WEB PAGE : WWW.WBCOMTAX.GOV.IN OS : WN. XP SP3''''

more options

mondalimran88 said

guigs2 said
It is possible to open a new profile to make sure that it is not an add on or a corrupt cache entry: Profile Manager - Create, remove or switch Firefox profiles

' NOT HELPFULL WEB PAGE : WWW.WBCOMTAX.GOV.IN OS : WN. XP SP3''''

ANY FIREWELL SETTINGS SHOULD CHANGE

more options

I got on with no problem; http://www.wbcomtax.gov.in/welcome.asp

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.