Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

crashing asked to post last 5 crashes

tommylaudato replied
tommylaudato

bp-9f659db8-3413-4269-9591-e92632141219 12/18/2014 5:12 PM bp-08b809be-e481-478a-9eb3-4c7742141218 12/18/2014 6:47 AM bp-d3b93bbd-766c-4777-b551-3abfd2141218 12/18/2014 6:32 AM bp-c36d7439-4549-44ef-bf5c-eee9b2141218 12/17/2014 4:06 PM bp-0e7bdce2-3e53-418c-be5a-245502141217

bp-9f659db8-3413-4269-9591-e92632141219 12/18/2014 5:12 PM bp-08b809be-e481-478a-9eb3-4c7742141218 12/18/2014 6:47 AM bp-d3b93bbd-766c-4777-b551-3abfd2141218 12/18/2014 6:32 AM bp-c36d7439-4549-44ef-bf5c-eee9b2141218 12/17/2014 4:06 PM bp-0e7bdce2-3e53-418c-be5a-245502141217

All Replies (2)

That looks like a problem with the graphics display driver.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

tommylaudato said

bp-9f659db8-3413-4269-9591-e92632141219 12/18/2014 5:12 PM bp-08b809be-e481-478a-9eb3-4c7742141218 12/18/2014 6:47 AM bp-d3b93bbd-766c-4777-b551-3abfd2141218 12/18/2014 6:32 AM bp-c36d7439-4549-44ef-bf5c-eee9b2141218 12/17/2014 4:06 PM bp-0e7bdce2-3e53-418c-be5a-245502141217

HI did what you asked doubler checked and same problem happens as thouigh i did nothing different stoll looking for a fix thanks tom