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Firefox 34.0.5 will not download adobe flash player on Yosemite 10.10.1

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Firefox will not download Adobe Flash player. It loads to 75% then says "installation failed". I followed directions to uninstall previous version of Adobe, but now I cannot load Adobe Flash player at all.

Firefox will not download Adobe Flash player. It loads to 75% then says "installation failed". I followed directions to uninstall previous version of Adobe, but now I cannot load Adobe Flash player at all.

Chosen solution

See if these can help;

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.09
  • Simple plug-in that handles Citrix connection files
  • Provides information about the default web browser
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.0

Application

  • Firefox 34.0.5
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:34.0) Gecko/20100101 Firefox/34.0
  • Support URL: https://support.mozilla.org/1/firefox/34.0.5/Darwin/en-US/

Extensions

  • Cinema ploos 0.95.19 (12814c6427bc4eca89d4d0d1@03f269c9f13d4ae98e61763ccc.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • YouTube Enhancer Plus 3.3.4 (firefoxaddon@youtubeenhancer.com)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x 166
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 2
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045
  • browser.startup.homepage: http://wvmetronews.com/
  • browser.startup.homepage_override.buildID: 20141126041045
  • browser.startup.homepage_override.mstone: 34.0.5
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 34.0.5
  • media.gmp-gmpopenh264.lastUpdate: 1415319899
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1418767590
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1418767590
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.adobepdfviewernpapi: 2
  • plugin.state.citrixicaclientplugin: 2
  • plugin.state.default browser: 2
  • plugin.state.directorshockwave: 2
  • plugin.state.quicktime plugin: 2
  • plugin.state.sharepointbrowserplugin: 2
  • privacy.sanitize.migrateFx3Prefs: True
  • security.csp.enable: False
  • security.disable_button.openCertManager: False
  • security.disable_button.openDeviceManager: False
  • security.OCSP.enabled: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1418060768

Misc

  • User JS: Yes
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4185 solutions 58417 answers

Chosen Solution

See if these can help;

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

See if these can help; Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. Flash Player '''v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html''' Shockwave Director '''v12.1.5.155 http://get.adobe.com/shockwave/'''

Question owner

Thank you so much FredMcD. You are a life saver.

Thank you so much FredMcD. You are a life saver.
FredMcD
  • Top 10 Contributor
4185 solutions 58417 answers

Helpful Reply

Glad to help.

Glad to help.