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updated yesterday now firefox won't work

Firefox Other
cor-el replied 11 years ago
annarees
annarees

FireFox updated yesterday now I can't get it to open, Tried Ctrl+Shift+Esc Checked on Process Tab then FireFox.exe was not there. Also tried opening FireFox in safe mode and that wouldn't work either. Help

FireFox updated yesterday now I can't get it to open, Tried Ctrl+Shift+Esc Checked on Process Tab then FireFox.exe was not there. Also tried opening FireFox in safe mode and that wouldn't work either. Help

All Replies (2)

philipp
philipp
  • Moderator

hello annarees, since this can sometimes be caused by malware active on a system, please run a scan with different security tools like the free version of malwarebytes, adwcleaner & microsoft safety scanner.

Troubleshoot Firefox issues caused by malware

cor-el
cor-el
  • Moderator

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.