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Firefox crashes

  • 3 replies
  • 1 has this problem
  • Last reply by philipp

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My browser keeps crashing. It never used to crash before, and now it seems to be doing it all the time. Help. My latest crash report is below.

All Replies (3)

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hello hhgifford, this particular crash is caused by the RSA DLP Endpoint software that is running on your pc and injecting its library into firefox. can you try updating or removing this program?

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Unfortunately that is something I cannot disable since I am on a company provided computer and that is a required program. It's been on my PC forever, why is it causing problems now? Do I just need to use a different browser?

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unfortunately when you look on the crash report you have linked to it shows that the crash is triggered by __dlpsyringe__.dll, that's an external library that RSA DLP Endpoint is using. you might want to report this issue to your IT department, maybe there is a software update available form RSA that could mitigate this issue...