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I get this message," The proxy server is refusing connections"

  • 1 reply
  • 52 have this problem
  • 8081 views
  • Last reply by philipp

Dave19
Dave19

The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections. 

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working.
The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings to make sure that they are correct. Contact your network administrator to make sure the proxy server is working.

Chosen solution

hello dave, please check in the firefox menu ≡ > options > advanced > network > connection - settings... that firefox is set up to directly connect to the internet ('no proxy'). Firefox can't load websites but other browsers can

in addition since there is the malicious "general crawler" extension present in your list of addons, please perform a scan of your system with those two free security tools specialised in removing adware and browser hijackers:

Troubleshoot Firefox issues caused by malware

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philipp
philipp
  • Moderator

Chosen Solution

hello dave, please check in the firefox menu ≡ > options > advanced > network > connection - settings... that firefox is set up to directly connect to the internet ('no proxy'). Firefox can't load websites but other browsers can

in addition since there is the malicious "general crawler" extension present in your list of addons, please perform a scan of your system with those two free security tools specialised in removing adware and browser hijackers:

Troubleshoot Firefox issues caused by malware