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when left click drop down arrow and other items, dialog box constantly pops up instead of performing action. how can I turn it off, or must I uninstll mozilla?

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

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When using mozilla for web searches, each time I click to correct a word or grammar a dialog box constantly comes up like a right click box asking if want to copy, cut correct spell etc. when I click to search at the magnifying glass another box keeps coming up. Seems like everything I left click when in mozilla springs up a dialog box. Pretty frustrating and does not happen when I use AOL search without mozilla. The right click box comes up as it should but need to lose this left click box or firefox. I already checked mouse touch pad properties and made sure R click main.

When using mozilla for web searches, each time I click to correct a word or grammar a dialog box constantly comes up like a right click box asking if want to copy, cut correct spell etc. when I click to search at the magnifying glass another box keeps coming up. Seems like everything I left click when in mozilla springs up a dialog box. Pretty frustrating and does not happen when I use AOL search without mozilla. The right click box comes up as it should but need to lose this left click box or firefox. I already checked mouse touch pad properties and made sure R click main.

All Replies (3)

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Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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Does this only happen if you use the touch pad or also when you use a real mouse?

You can try to set the dom.w3c_touch_events.enabled pref to 0 on the about:config page. After changing the preference, you must restart the browser for the changes to take effect.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.