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How do I stop getting "get Started w/ FF" pop-up after 3-4 years use?

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  • Last reply by philipp

Gil.Pittard
Gil.Pittard
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I have been using FF as my browser for several years. A couple of weeks ago a massive FF page pops every time I open FF. It is shown as "Getting Started with FF" How do I stop getting the page?

I have been using FF as my browser for several years. A couple of weeks ago a massive FF page pops every time I open FF. It is shown as "Getting Started with FF" How do I stop getting the page?

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philipp
philipp
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hello, this might happen when firefox is not able to properly save preferences in its profile folder. please try this: Click the menu button ≡ and then click help ? > troubleshooting information > profile folder - "show folder". then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

for more information and other steps please also see: How to fix preferences that won't save