Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some internet video players have choppy video it goes back and forth between frames.

  • 5 replies
  • 3 have this problem
  • 34 views
  • Last reply by guigs

more options

Some internet video players give you a hint saying to press Esc to exit full screen. I think that the video players that do this use a Mp4 video formats, my problem is that the video goes back and forth between the next and previous frame of the video. he video advances but it has to jump some frames to catch up after going back and forth the sound doesn't jump or gets choppy the sound works fine its just the video. I updated Firefox, Java, and Flash Player but it dint help I works smoothly on Google Chrome.

All Replies (5)

more options

Update your Flash Player v15.0.0.223 http://get.adobe.com/flashplayer/

See if there are updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Checked Windows and HP for drives and updates didn't work thanks for the recommendation but do you have any other tips. Thank You for taking the time to read and respond my question.

more options

See if these help;

Flash Player Test Page

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Thanks for all the help and sorry it took me so long to reply but I kind scared to mess with code so I'm just going to use Chrome for that kind of video but Fire Fox will be my default for every thing else. Maybe Safari can run it I'll have to read their privacy agreement.Anyway Thank You for Every thing and I hope I didn't waste too much of your time.

more options

Hi Eric1191, nope never a waste of time. Is the VLC player on version 2.1.5 ?

Also Chrome has a built in player, while Firefox is working on this. However I also understand that it is only experienced with MP4s.

Do you have any Ad block software installed or have more than one plugin that might be conflicting? Please also see these troubleshooting steps if you decide to use Firefox https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#w_...