Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox stops being able to load webpages, then when I close it, I can't terminate the process and can't open other instances.

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by Doomwad765

more options

Sometimes, without warning, Firefox ceases being able to load webpages. When I close the window, firefox.exe doesn't close, and when I go to terminate the process in Task Manager or Process Explorer, I get "Access is Denied".

Attempting to open another instance just creates another process that I can't close.

I haven't tried re-installing Firefox, I'm hoping to do that as a last resort.

Sometimes, without warning, Firefox ceases being able to load webpages. When I close the window, firefox.exe doesn't close, and when I go to terminate the process in Task Manager or Process Explorer, I get "Access is Denied". Attempting to open another instance just creates another process that I can't close. I haven't tried re-installing Firefox, I'm hoping to do that as a last resort.

All Replies (1)

more options

Here is a picture of what I mean.