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Beta 34 doesn't print in Windows 10TP 6.4.9860, just blank pages.

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Went through all the suggested fixes, reset printer but all the printer does is feed paper (two sheets for a single page doc). I converted the webpage to a PDF and it printed.

Went through all the suggested fixes, reset printer but all the printer does is feed paper (two sheets for a single page doc). I converted the webpage to a PDF and it printed.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Creative Cloud Desktop Plugin.v_2_0_0_0
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 15.0 r0
  • 5.1.30514.0

Application

  • Firefox 34.0
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
  • Support URL: https://support.mozilla.org/1/firefox/34.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.5 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom)
  • Ghostery 5.4.1 (firefox@ghostery.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4600
  • adapterDescription2:
  • adapterDeviceID: 0x0412
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.4.9860.0
  • driverDate: 8-5-2014
  • driverDate2:
  • driverVersion: 10.18.10.3907
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 2
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141106201515
  • browser.startup.homepage: https://aw.handcent.com/dir/hccm/doLogin|https://mail.google.com/mail/u/0/?pli=1#inbox|https://mail.google.com/mail/u/1/#inbox|http://blackboard.cpcc.edu/webapps/portal/frameset.jsp?tab_tab_group_id=_2_1&url=%2Fwebapps%2Fblackboard%2Fexecute%2Flauncher%3Ftype%3DCourse%26id%3D_728331_1%26url%3D|http://mpss.mhhe.com/contact-thankyou.php|http://helpx.adobe.com/flash-player.html|https://news.google.com/news/section?pz=1&cf=all&topic=tc&siidp=3c38edcca67353647143cf31512910f681dd&ict=ln&ar=1415432409|http://www.testout.com/|http://blackboard.cpcc.edu/webapps/login/?new_loc=%2Fwebapps%2Fportal%2Fframeset.jsp%3Ftab_tab_group_id%3D_2_1%26url%3D%252Fwebapps%252Fblackboard%252Fexecute%252Flauncher%253Ftype%253DCourse%2526id%253D_728331_1%2526url%253D|https://cpcc.simnetonline.com/sp/#pr/515393|https://cpcc.simnetonline.com/Help/StudentPortal/Topics.aspx|https://cpcc.simnetonline.com/sp/#|http://answers.microsoft.com/en-us|http://blogs.wsj.com/digits/page/3/|http://www.raspbmc.com/download/|http://www.raspberrypi.org/help/noobs-setup/|https://github.com/raspberrypi/noobs|http://forum.osmc.tv/showthread.php?tid=15946&pid=111109#pid111109|http://www.zdnet.com/whats-in-the-latest-windows-10-technical-preview-update-build-9860-7000034929/?s_cid=e539&ttag=e539&ftag=TRE17cfd61|http://thepiratebay.se/torrent/11252522/The_Big_Bang_Theory_S08E06_HDTV_x264-LOL_%5Beztv%5D|https://www.cia.gov/library/publications/the-world-factbook/wfbExt/region_eas.html|https://www.facebook.com/|https://eztv.it/|https://twitter.com/Barnacules|http://kodi.wiki/view/Log_file|http://kodi.tv/download/|http://kodi.wiki/view/Windows|http://pureinfotech.com/2014/10/21/windows-10-technical-preview-build-9860-ready-download/|http://www.rs-online.com/designspark/electronics/eng/nodes/view/type:knowledge-item/slug:raspberry-pi---getting-started-guide?/designspark/electronics/nodes/view/type:knowledge-item/slug:raspberry-pi---getting-started-guide=|http://www.raspbmc.com/wiki/|http://forum.osmc.tv/showthread.php?tid=4081|http://192.168.1.254/cgi-bin/home.ha|http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html|http://www.naval-technology.com/projects/nssn/|http://www.msnbc.com/maddowblog|http://www.amazon.com/s/ref=sr_nr_n_1?rh=n%3A14162591%2Ck%3Akeurig+2.0&keywords=keurig+2.0&ie=UTF8&qid=1415369421&rnid=2941120011&ajr=2|http://go.microsoft.com/cgi-bin/ipdiags.ha
  • browser.startup.homepage_override.buildID: 20141106201515
  • browser.startup.homepage_override.mstone: 34.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 34.0
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1413076429
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1415474918
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1415465511
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1413084895

Misc

  • User JS: No
  • Accessibility: Yes
jscher2000
  • Top 10 Contributor
8638 solutions 70669 answers

There is a bug on file for this but it's still in the early stages of investigation, as you can see:

1089188 – Printing blank pages on Windows 10

I think someone with knowledge of Windows printing will need to step up and examine what has changed on the Windows print API side, or it could be a while before this gets addressed.

Since you have Adobe's CreatePDF extension, that probably is your best workaround for the moment since it bypasses the printing process completely.

There is a bug on file for this but it's still in the early stages of investigation, as you can see: [https://bugzilla.mozilla.org/show_bug.cgi?id=1089188 1089188 – Printing blank pages on Windows 10] I think someone with knowledge of Windows printing will need to step up and examine what has changed on the Windows print API side, or it could be a while before this gets addressed. Since you have Adobe's CreatePDF extension, that probably is your best workaround for the moment since it bypasses the printing process completely.