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When playing a video from Vimeo.com full screen I get a thin white line at the top of the screen

  • 5 replies
  • 1 has this problem
  • 50 views
  • Last reply by triplemartini
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triplemartini
triplemartini

Hello,

When I view a movie on Vimeo in Firefox I get a white strip at the top of the screen. This does not happen in Safari.

How do I remedy the problem in Firefox, as I would like to use your browser for viewing videos on Vimeo.

Thank you for your help.

Chris Martini

Hello, When I view a movie on Vimeo in Firefox I get a white strip at the top of the screen. This does not happen in Safari. How do I remedy the problem in Firefox, as I would like to use your browser for viewing videos on Vimeo. Thank you for your help. Chris Martini

All Replies (5)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Does Firefox use a plugin (Flash) or the HTML5 media player?

A Flash player gives the Flash context menu if you right-click the player.

triplemartini
triplemartini Question owner

I was able to find a menu, yes. Is there a setting in menu which will make the white line problem go away?

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

So what player is used, HTML5 or Flash?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
triplemartini
triplemartini Question owner

It uses Flash. I will do as you advise and get back to you shortly. Thanks so much.

triplemartini
triplemartini Question owner

Hi,

Update. Started in safe mode and followed all instructions regarding disabling plugins etc. One pixel white line at top of full screen still persists.