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getting "Login failed" imap.aol.com failed Cannot enter new password

  • 2 replies
  • 5 have this problem
  • 29 views
  • Last reply by cryptogram

torodders
torodders

My email address has stopped giving me emails from, for example, Lidl. A window appears, when I enter MY email address from the menu of addresses, "Login failed. Login to Server imap.aol.com failed" I am also given 3 choices in the same window which read "Retry Enter new password Cancel" I have tried all 3, repeatedly, for days now but to no avail.

My email address has stopped giving me emails from, for example, Lidl. A window appears, when I enter MY email address from the menu of addresses, "Login failed. Login to Server imap.aol.com failed" I am also given 3 choices in the same window which read "Retry Enter new password Cancel" I have tried all 3, repeatedly, for days now but to no avail.

All Replies (2)

christ1
christ1
  • Top 25 Contributor
  • Moderator

Try to delete the password Thunderbird has remembered for your AOL account. Once a password has been deleted, you'll get prompted for the password the next time Thunderbird needs it, and then tell it again to save that password. You can delete the password using Tools -> Options -> Security -> Passwords -> Saved Passwords by selecting the password and then pressing the Remove button.

cryptogram
cryptogram

Trouble is I have this problem and it has happened so frequently (on two computers) that I have found that I can go away and come back and the problem has solved itself. I don't actually need to reenter the password as it asks me to. I can access my emails on by BT Yahoo webmail account and a bit later TB will be working again. Weird.