Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird cannot create any gmail.com account

  • 5 replies
  • 1 has this problem
  • 2 views
  • Last reply by belouga47

I migrated my computer from WP to W7. I re-installed Thunderbird. My account on orange.fr was perfectly re-opened. But impossible to re-open my account on gmail.com although I provided the e-mail address and password (perfectly working on windows mail) : it says "unable to recognize configuration : user name of password not correct".... How can I solve that ? Thanks in advance !

I migrated my computer from WP to W7. I re-installed Thunderbird. My account on orange.fr was perfectly re-opened. But impossible to re-open my account on gmail.com although I provided the e-mail address and password (perfectly working on windows mail) : it says "unable to recognize configuration : user name of password not correct".... How can I solve that ? Thanks in advance !

Chosen solution

Have you tried to migrate the profile from the old computer? http://kb.mozillazine.org/Move_to_a_new_PC

Read this answer in context 👍 4

All Replies (5)

I tried all proposed solutions.... Nothing ! I'ts puzzling, because I installed my Gmei Account on :

  1. Iphone
  2. Thunderbird on two other computer (W7 and W8)...

It was on Thunderbird before I migrated to W7....

Chosen Solution

Have you tried to migrate the profile from the old computer? http://kb.mozillazine.org/Move_to_a_new_PC

Thanks a lot ! It was the solution !

Thanks a lot ! It was the solution !