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I cannot restore previous session and tabs

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I cannot restore previous session and tabs. When I use the Open Menu icon in the upper right and click History the option to restore previous session etc. is greyed out. If I open Tools, Options, General and click on When Firefox starts . . . , then select Show my windows and tabs from last time, and click OK, that does not stick.

I cannot restore previous session and tabs. When I use the Open Menu icon in the upper right and click History the option to restore previous session etc. is greyed out. If I open Tools, Options, General and click on When Firefox starts . . . , then select Show my windows and tabs from last time, and click OK, that does not stick.

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Shockwave Flash 15.0 r0
  • Picasa plugin
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153
  • Google Update
  • 5.1.30514.0
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151
  • GEPlugin
  • Nitro PDF plugin for Firefox and Chrome
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • np-mswmp

Application

  • Firefox 32.0.3
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
  • Support URL: https://support.mozilla.org/1/firefox/32.0.3/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Anti-Banner 14.0.0.4939 (anti_banner@kaspersky.com) (Inactive)
  • Dangerous Websites Blocker 14.0.0.4939 (content_blocker@kaspersky.com) (Inactive)
  • Kaspersky URL Advisor 14.0.0.4939 (url_advisor@kaspersky.com) (Inactive)
  • McAfee Security Scan Plus 1.0 ({e4f94d1e-2f53-401e-8885-681602c0ddd8}) (Inactive)
  • Safe Money 14.0.0.4939 (online_banking@kaspersky.com) (Inactive)
  • Virtual Keyboard 14.0.0.4939 (virtual_keyboard@kaspersky.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0152
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 5-16-2014
  • driverDate2:
  • driverVersion: 10.18.10.3621
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.browsewithcaret: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.newtab.url:
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406
  • browser.startup.homepage_override.buildID: 20140923175406
  • browser.startup.homepage_override.mstone: 32.0.3
  • dom.ipc.plugins.enabled.nptnt2.dll: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 32.0.3
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1411543915
  • places.history.expiration.transient_current_max_pages: 102687
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.np-mswmp: 2
  • plugin.state.npconduitfirefoxplugin: 0
  • plugin.state.nppdf: 2
  • plugins.load_appdir_plugins: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1409699368

Misc

  • User JS: Yes
  • Accessibility: No
David Tenser 30 solutions 310 answers

Hi there,

It sounds like there may be a read/write issue with your Firefox profile, causing Firefox not to save settings. One thing you might want to try is Firefox Reset: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems. While it's perhaps solving more problems than needed in this case, it tends to be a quick way of getting back on track for weird issues like this.

Thanks!

- David

Hi there, It sounds like there may be a read/write issue with your Firefox profile, causing Firefox not to save settings. One thing you might want to try is Firefox Reset: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems. While it's perhaps solving more problems than needed in this case, it tends to be a quick way of getting back on track for weird issues like this. Thanks! - David
cor-el
  • Top 10 Contributor
  • Moderator
17536 solutions 158573 answers

If you do not keep changes after a restart or otherwise have problems with preferences, see:

In case you are using "Clear history when Firefox closes":

  • do not clear the Browsing History

You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).

If you do not keep changes after a restart or otherwise have problems with preferences, see: *http://kb.mozillazine.org/Preferences_not_saved In case you are using "Clear history when Firefox closes": *do not clear the Browsing History *Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings *https://support.mozilla.org/kb/remove-recent-browsing-search-and-download-history ---- You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data. *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox *http://kb.mozillazine.org/Multiple_profile_files_created Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).

Question owner

Thank you. Although following your advice did not solve the problem, when I opened Firefox an hour ago the problem seemed to have resolved sua sponte -- by itself! I have no idea why but hope it lasts.

Thanks again.

BillD

Thank you. Although following your advice did not solve the problem, when I opened Firefox an hour ago the problem seemed to have resolved ''sua sponte'' -- by itself! I have no idea why but hope it lasts. Thanks again. BillD

Question owner

Thank you. Although following your advice did not solve the problem, when I opened Firefox an hour ago the problem seemed to have resolved sua sponte -- by itself! I have no idea why but hope it lasts.

Thanks again.

BillD

Thank you. Although following your advice did not solve the problem, when I opened Firefox an hour ago the problem seemed to have resolved ''sua sponte'' -- by itself! I have no idea why but hope it lasts. Thanks again. BillD