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mail merge 3.7.1 sometimes doesn't work

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  • Last reply by Matt

Sannat Jain.
Sannat Jain.
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I have 60 email ID's in my list. I am using mail merge 3.7.1 installed as add-on. When I complete the process, the mail merge doesn't accept my request & after I press OK to complete the process, the mails do not show in the outbox. When I tried another list of 23 email ID's, mail merge worked. 1. Is it that there is limit to no. of email ID's in single list so as to successfully use mail merge 3.7.1 2. In case there is no limit and no limit as to how many emails can be sent, then please suggest me how to resolve this issue.

I have 60 email ID's in my list. I am using mail merge 3.7.1 installed as add-on. When I complete the process, the mail merge doesn't accept my request & after I press OK to complete the process, the mails do not show in the outbox. When I tried another list of 23 email ID's, mail merge worked. 1. Is it that there is limit to no. of email ID's in single list so as to successfully use mail merge 3.7.1 2. In case there is no limit and no limit as to how many emails can be sent, then please suggest me how to resolve this issue.

All Replies (1)

Matt
Matt
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First support is provided by the add-on author. Check the add-ons download page for a support email address.

Second, the add-on is very picky about leading and trailing blanks in the firld headers of CSV lists "Email " will not work, nor will " Email" but "Email" will.