Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Automatic update doesn't work for limited account in windows XP sp3

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by nuage

nuage
nuage
more options

Hello,

When I try update firefox using search for update in "about firefox" window with a limited account in Windows XP sp3, it searched (circle is running) then nothing happens (circle continues running with the text "search for update" continues showing). Automatic update never happens too even with option "install automatically updates" checked. The option "Use a background service for install updates" is checked too. This behaviour begins with Firefox 29 (Australis theme). Updates worked on previous version. I used Firefox with French localization so maybe my translation of menus, options and buttons are not right. I try to give "modify" rights for the limited account on "Mozilla Firefox" folder and "Mozilla Maintenance Service" folder but it doesn't work too. Is it a known bug ? I found on bugzilla this ( https://bugzilla.mozilla.org/show_bug.cgi?id=711475 ) but it is said resolved fixed. Or there is an another solution ? Thanks for your support.

Hello, When I try update firefox using search for update in "about firefox" window with a limited account in Windows XP sp3, it searched (circle is running) then nothing happens (circle continues running with the text "search for update" continues showing). Automatic update never happens too even with option "install automatically updates" checked. The option "Use a background service for install updates" is checked too. This behaviour begins with Firefox 29 (Australis theme). Updates worked on previous version. I used Firefox with French localization so maybe my translation of menus, options and buttons are not right. I try to give "modify" rights for the limited account on "Mozilla Firefox" folder and "Mozilla Maintenance Service" folder but it doesn't work too. Is it a known bug ? I found on bugzilla this ( https://bugzilla.mozilla.org/show_bug.cgi?id=711475 ) but it is said resolved fixed. Or there is an another solution ? Thanks for your support.

Modified by nuage

All Replies (3)

FredMcD
FredMcD
more options

Download Firefox Full Installer For All languages And Systems {web link}

nuage
nuage Question owner
more options

I used full installers for install Firefox. Reinstallations (uninstallation, restart pc then installation) with limited account and administrator account don't allow automatic updates for limited accounts. Only automatic updates for administrator account worked and work for both of reinstallations. Manual updates work but don't solve this problem.

Modified by nuage

nuage
nuage Question owner
more options

I found a bug report about it : https://bugzilla.mozilla.org/show_bug.cgi?id=932251 .