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cannot find profile...cannot open newly downloaded thunderbird

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  • Last reply by Matt

oldluddite
oldluddite
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download Thunderbird...get the message cannot find profile" and Thunderbird won't open, just shows the cannot find profile messae. I uninstall, download again T The download previously uninstalled shows in the list of programs (3 now) and I get the same message each time.

download Thunderbird...get the message cannot find profile" and Thunderbird won't open, just shows the cannot find profile messae. I uninstall, download again T The download previously uninstalled shows in the list of programs (3 now) and I get the same message each time.

Chosen solution

do you have anything in a Thunderbird profile to save? I assume not and this advice will completely remove everything so you can install again. in your start menu type %appdata%\roaming and press enter.

Delete the Thunderbird folder in the windows explorer window that opens Rerun the Thunderbird installer.

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Matt
Matt
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Chosen Solution

do you have anything in a Thunderbird profile to save? I assume not and this advice will completely remove everything so you can install again. in your start menu type %appdata%\roaming and press enter.

Delete the Thunderbird folder in the windows explorer window that opens Rerun the Thunderbird installer.