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Google won't work on your page. It says it has been disabled

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  • 3 have this problem
  • 14 views
  • Last reply by NormanE

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I have Google as my home search page on firefox. On Wednesday this week I noticed it would show this --> We've detected a problem with your cookie settings. Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more I have tried everything I could think of but it will bot work. it will not even let me go to another search engine like Bing. I went to your page and it says Google not available

I have Google as my home search page on firefox. On Wednesday this week I noticed it would show this --> We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more I have tried everything I could think of but it will bot work. it will not even let me go to another search engine like Bing. I went to your page and it says Google not available

Chosen solution

Just to clarify, are you using https://www.google.com/ as your home page, or the built-in home page which has a Google search bar along with a variety of Firefox-specific buttons?

Could you check your "third party" cookie setting as described in this article: Websites say cookies are blocked - Unblock them.


You posted from a different browser, so the site didn't pick up any specifics of your Firefox configuration. You can extract and post that information manually as follows:

  1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
    • Click the menu button New Fx Menu, click on help Help-29 and select Troubleshooting Information.
    • Type about:support into the Firefox address bar and press the enter key.
  2. In the top left corner of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
  3. Now, go back to your forum post (https://support.mozilla.org/questions/1019515), right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

Usually this doesn't contain any personal information, but please scroll up and down and check that you do not see your email address or any other sensitive information before you click Post Reply.

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Chosen Solution

Just to clarify, are you using https://www.google.com/ as your home page, or the built-in home page which has a Google search bar along with a variety of Firefox-specific buttons?

Could you check your "third party" cookie setting as described in this article: Websites say cookies are blocked - Unblock them.


You posted from a different browser, so the site didn't pick up any specifics of your Firefox configuration. You can extract and post that information manually as follows:

  1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
    • Click the menu button New Fx Menu, click on help Help-29 and select Troubleshooting Information.
    • Type about:support into the Firefox address bar and press the enter key.
  2. In the top left corner of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
  3. Now, go back to your forum post (https://support.mozilla.org/questions/1019515), right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

Usually this doesn't contain any personal information, but please scroll up and down and check that you do not see your email address or any other sensitive information before you click Post Reply.

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Thanks that work