X
Tap here to go to the mobile version of the site.

Support Forum

Why does the URL in a questionnaire email from Mozilla lead to an https connection with an invalid certificate? http://imgur.com/4e4seYt

Posted

This survey email from Mozilla leads to a URL that has an invalid certificate:

  • * * *

Hi We are working to improve the Mozilla Firefox Support Site and we need your help. If you don't mind, please fill out this survey -- it should only take a few minutes.

http://qsurvey.mozilla.com/s3/fb6d51/i-100205571-382436/

Thank You!

This message was sent by Mozilla Corporation, 650 Castro Street, Ste 300, Mountain View, CA 94041. To unsubscribe, click below: http://qsurvey.mozilla.com/s3/fb6d51/i-100205571-382436/unsubscribe?uid=2bebfe53f3ca3a854019dedf52a7b9fc

  • * * *

The included URL redirects to https://qsurvey.mozilla.com/s3/fb6d51/i-100205571-382436/ at which point I'm greeted by the following:

http://imgur.com/4e4seYt

As you can see Firefox doesn't want me to answer surveys about Firefox on Mozilla. Please, either redirect to the certified URL or fix your cert.

This survey email from Mozilla leads to a URL that has an invalid certificate: * * * * Hi We are working to improve the Mozilla Firefox Support Site and we need your help. If you don't mind, please fill out this survey -- it should only take a few minutes. http://qsurvey.mozilla.com/s3/fb6d51/i-100205571-382436/ Thank You! This message was sent by Mozilla Corporation, 650 Castro Street, Ste 300, Mountain View, CA 94041. To unsubscribe, click below: http://qsurvey.mozilla.com/s3/fb6d51/i-100205571-382436/unsubscribe?uid=2bebfe53f3ca3a854019dedf52a7b9fc * * * * The included URL redirects to https://qsurvey.mozilla.com/s3/fb6d51/i-100205571-382436/ at which point I'm greeted by the following: http://imgur.com/4e4seYt As you can see Firefox doesn't want me to answer surveys about Firefox on Mozilla. Please, either redirect to the certified URL or fix your cert.

Chosen solution

Coldnwet wrote:

Now where do I report this lack of HTTPS support? I'd expect mozilla.org to be using HTTPS... everywhere.

All bug reports belong in Bugzilla. If I'm not mistaken, the right place for this one is Component: WebOps: SSL and Domain Names, Product: Infrastructure & Operations. If I am mistaken, then someone will move the report where it belongs.

Coldnwet wrote:

You're right! Thank you!

You're welcome!


Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • The IcedTea-Web Plugin executes Java applets.
  • The Videos 3.8.2 plugin handles video and audio streams.
  • DivX Web Player version 1.4.0.233

Application

  • Firefox 30.0
  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:30.0) Gecko/20100101 Firefox/30.0
  • Support URL: https://support.mozilla.org/1/firefox/30.0/Linux/en-US/

Extensions

  • Adblock Plus 2.6.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Beef Taco (Targeted Advertising Cookie Opt-Out) 1.3.7 (john@velvetcache.org)
  • BetterPrivacy 1.68 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • Classic Theme Restorer 1.2.3 (ClassicThemeRestorer@ArisT2Noia4dev)
  • Cookie Monster 1.2.0 ({45d8ff86-d909-11db-9705-005056c00008})
  • Copy Links 0.1.7 ({76C80A11-FAD4-406c-8246-F5ED4F9367B5})
  • DownloadHelper 4.9.23 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • DownThemAll! 2.0.17 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • FlashGot 1.5.6.4 ({19503e42-ca3c-4c27-b1e2-9cdb2170ee34})
  • Greasemonkey 2.2 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • HTTPS-Everywhere 4.0.0 (https-everywhere@eff.org)
  • NoScript 2.6.8.39 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Priv3 0.2 (priv3@icsi.berkeley.edu)
  • Privacy Badger Firefox 0.2.1 (jid1-MnnxcxisBPnSXQ@jetpack)
  • RequestPolicy 0.5.28 (requestpolicy@requestpolicy.com)
  • The Camelizer - Amazon Price Tracker 2.4.6 (izer@camelcamelcamel.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Mint Search Enhancer 1.0 (mint-search-enhancer@linuxmint.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile
  • adapterDeviceID: Mesa DRI Intel(R) Ivybridge Mobile
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: Intel Open Source Technology Center
  • driverDate:
  • driverVersion: 3.0 Mesa 9.2.1
  • info: {u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 7
  • browser.privatebrowsing.autostart: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140608211457
  • browser.startup.homepage: http://www.linuxmint.com/start/petra
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 30.0
  • keyword.URL: https://duckduckgo.com/?t=lm&q=
  • network.cookie.prefsMigrated: True
  • network.dns.disablePrefetch: True
  • network.prefetch-next: False
  • network.protocol-handler.app.apt: /usr/bin/apturl
  • network.protocol-handler.app.apt+http: /usr/bin/apturl
  • network.protocol-handler.warn-external.apt: True
  • network.protocol-handler.warn-external.apt+http: True
  • places.database.lastMaintenance: 1409924922
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.disable_button.openCertManager: False
  • security.disable_button.openDeviceManager: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1409547014

Misc

  • User JS: No
  • Accessibility: No
Gingerbread Man 403 solutions 1537 answers

Helpful Reply

Coldnwet wrote:

The included URL redirects to https://…

That only happens because you've installed the HTTPS Everywhere add-on. The site isn't meant to be accessed via HTTPS, as you can see from the link. See the first answer in the FAQ for the add-on:

''Coldnwet wrote:'' The included URL redirects to https://… That only happens because you've installed the HTTPS Everywhere add-on. The site isn't meant to be accessed via HTTPS, as you can see from the link. See the first answer in the FAQ for the add-on: * https://www.eff.org/https-everywhere/faq

Question owner

You're right! Thank you!

Now where do I report this lack of HTTPS support? I'd expect mozilla.org to be using HTTPS... everywhere.

You're right! Thank you! Now where do I report this lack of HTTPS support? I'd expect mozilla.org to be using HTTPS... everywhere.
Gingerbread Man 403 solutions 1537 answers

Chosen Solution

Coldnwet wrote:

Now where do I report this lack of HTTPS support? I'd expect mozilla.org to be using HTTPS... everywhere.

All bug reports belong in Bugzilla. If I'm not mistaken, the right place for this one is Component: WebOps: SSL and Domain Names, Product: Infrastructure & Operations. If I am mistaken, then someone will move the report where it belongs.

Coldnwet wrote:

You're right! Thank you!

You're welcome!


''Coldnwet wrote:'' Now where do I report this lack of HTTPS support? I'd expect mozilla.org to be using HTTPS... everywhere. All bug reports belong in Bugzilla. If I'm not mistaken, the right place for this one is Component: WebOps: SSL and Domain Names, Product: Infrastructure & Operations. If I am mistaken, then someone will move the report where it belongs. * https://bugzilla.mozilla.org/enter_bug.cgi?product=Infrastructure%20%26%20Operations ''Coldnwet wrote:'' You're right! Thank you! You're welcome! ---- * https://bugzilla.mozilla.org/page.cgi?id=etiquette.html * https://developer.mozilla.org/docs/Mozilla/QA/Bug_writing_guidelines