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Your "Help" seldom works. How can I click on something that does not appear on my computer???

  • 6 replies
  • 2 have this problem
  • 22 views
  • Last reply by ace90
  • Solved

ace90
ace90

Lots of problems migrating from Windows Live Mail. I've imported my contacts, but they are scrambled. The columns contain the wrong information. Is there any way to unscramble them?? Your "Help" often tells me to click on something that does not appear on my computer. Very frustrating to go through help procedures that lead to a blank wall.

Lots of problems migrating from Windows Live Mail. I've imported my contacts, but they are scrambled. The columns contain the wrong information. Is there any way to unscramble them?? Your "Help" often tells me to click on something that does not appear on my computer. Very frustrating to go through help procedures that lead to a blank wall.

Chosen solution

As to help referring to things you don't have...

http://chrisramsden.vfast.co.uk/13_Menus_in_Thunderbird.html

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All Replies (6)

Fabián Rodríguez
Fabián Rodríguez

What operating system and version, and what Thunderbird version are you using?

ace90
ace90 Question owner

Many thanks for responding to my plea for help. OS = Vista Home Premium, V 6.0, Build 6002, Service Pack 2. Thunderbird V 31.1.0. Thanks again, Avery Hensley ace90@sbcglobal.net

ace90
ace90 Question owner

Thanks for the response. I'll give your suggestion a try, and see what happens.

Thanks again, Avery Hensley ace90@sbcglobal.net

Zenos
Zenos

Chosen Solution

As to help referring to things you don't have...

http://chrisramsden.vfast.co.uk/13_Menus_in_Thunderbird.html

Fabián Rodríguez
Fabián Rodríguez

This link will also help understand differences between menu items locations in different operating systems: http://kb.mozillazine.org/Menu_differences_in_Windows,_Linux,_and_Mac

ace90
ace90 Question owner

Thanks for the helpful reply. I tried the export and import option, but could not get the resulting .csv file to work. Tried editing the .csv file to unscramble it, but me edits were not effective. I'm still trying to figure the problem out, any other thoughts?? Thank you.