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Hi there! I used 20 months add-on "Quicktext", but today all my templates are gone (disappeared). I can't find templates((

Fabián Rodríguez replied
depocomp

Hi there! I used 20 months add-on "Quicktext", but today all my templates are gone (disappeared). I can't find templates((

Hi there! I used 20 months add-on "Quicktext", but today all my templates are gone (disappeared). I can't find templates((

All Replies (1)

This may have something to do with the templates file format being invalid. It's stored in XML, and if your templates have any < or > characters they may be making the file invalid and ultimately unable to load.

In your profiles directory, under the quicktext directory, check the templates.xml file for the above problem. Replace any < and > in your message signatures/text with ( and ) for example.

You can read more details about this possible cause here.