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Can´t connect Alcatel one touch Fire E and a WIn 7 PC /FOS 1.3

Posted

Hi There,

besides some other odd things, most blöd thing is, that I can´t use the phone via USB.

When I connect it to the Pc the USB sign shows on the phone and i managed to get the following devices:

Modem: ALCATEL HS-USB Android Modem 9062

YunOS Phone YunOS ADB Interface

But there is still one Fire E under "other devices" left. This ment to be the mass storage device.

Anyone here that can help me out?

Hi There, besides some other odd things, most blöd thing is, that I can´t use the phone via USB. When I connect it to the Pc the USB sign shows on the phone and i managed to get the following devices: Modem: ALCATEL HS-USB Android Modem 9062 YunOS Phone YunOS ADB Interface But there is still one Fire E under "other devices" left. This ment to be the mass storage device. Anyone here that can help me out?

Chosen solution

does it work with the driver from this external site: http://www.magicdriver.com/driver103347-ver_1.0.6.5.html

it should match to the hardware id you have mentioned...

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philipp
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5306 solutions 23424 answers

hello Schrulli, do you have USB-storage enabled in the settings app > storage?

Get started with Firefox OS

hello Schrulli, do you have USB-storage enabled in the settings app > storage? [[Get started with Firefox OS]]

Question owner

Hi Philipp,

thank you for the help!

I already done this, for all storage I have on this phone. I also changed the standard storage place, but nothing happend.

I used drives from alcatel designed for the Fire Phone, because there are none for the Fire E.

As you can see, there is one last device, not known. :(

Hi Philipp, thank you for the help! I already done this, for all storage I have on this phone. I also changed the standard storage place, but nothing happend. I used drives from alcatel designed for the Fire Phone, because there are none for the Fire E. As you can see, there is one last device, not known. :(

Modified by Schrulli

philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23424 answers

does the qualcomm driver from http://www.alcatelonetouch.com/global-en/support/faq/usbdriver.html work?

edit: and if that doesn't work, can you right-click the unknow device in the device manager & go to eigenschaften > details > eigenschaft: hardware-ids and copy/paste its value here....

does the qualcomm driver from http://www.alcatelonetouch.com/global-en/support/faq/usbdriver.html work? edit: and if that doesn't work, can you right-click the unknow device in the device manager & go to ''eigenschaften > details > eigenschaft: hardware-ids'' and copy/paste its value here....

Modified by philipp

Question owner

No it does not work for me :(

Hardware ID´s are:

USB\VID_05C6&PID_9026&REV_0228&MI_03 USB\VID_05C6&PID_9026&MI_03

thank you for the help!

No it does not work for me :( Hardware ID´s are: USB\VID_05C6&PID_9026&REV_0228&MI_03 USB\VID_05C6&PID_9026&MI_03 thank you for the help!
philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23424 answers

Chosen Solution

does it work with the driver from this external site: http://www.magicdriver.com/driver103347-ver_1.0.6.5.html

it should match to the hardware id you have mentioned...

does it work with the driver from this external site: http://www.magicdriver.com/driver103347-ver_1.0.6.5.html it should match to the hardware id you have mentioned...

Question owner

Hey philipp,

thanks again, that worked for me! But unfortunately there is still no USB Drive for the Phone. I just rebooted the PC and the Phone, but nothing happend, there i no drive listed. Any other idea for that? As you can see USB is enabled for all storages.

Hey philipp, thanks again, that worked for me! But unfortunately there is still no USB Drive for the Phone. I just rebooted the PC and the Phone, but nothing happend, there i no drive listed. Any other idea for that? As you can see USB is enabled for all storages.

Modified by Schrulli

Question owner

Hey there.

I didn´t do anything, but now it works. :)

Thanks a lot philipp, you are my hero!

Hey there. I didn´t do anything, but now it works. :) Thanks a lot philipp, you are my hero!
philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23424 answers

Helpful Reply

ok great, you're very welcome :))

ok great, you're very welcome :))