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downloadhelper m2ts files only 3 mb and cannot be converted to mp4

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  • Last reply by philipp

nacunis
nacunis
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Just paid the $28 to register and re-installed in Firefox. The product of the download and convert is a file with filetype m2ts. I have found a converter for this type but the downloads are only 3 Mb!!! That isn't even close to the video's size and plays only the intro. What is wrong?

Just paid the $28 to register and re-installed in Firefox. The product of the download and convert is a file with filetype m2ts. I have found a converter for this type but the downloads are only 3 Mb!!! That isn't even close to the video's size and plays only the intro. What is wrong?

All Replies (1)

philipp
philipp
  • Moderator
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hello nacunis, sorry but we can't offer support for paid third-party products here - please put that issue to the support channels provided by downloadhelper. thank you for your understanding!