Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

having ATIKMDAG.SYS BSOD when browsing sites like youtube

  • 3 replies
  • 19 have this problem
  • 1 view
  • Last reply by FredMcD

vegetagaru
vegetagaru
more options

im getting ATIKMDAG.SYS BSOD when i visit sites like youtube.

trying on IE nothing happens.

ive tryed reinstalling AMD drivers - no result

heres the dmp file if you need:

http://www58.zippyshare.com/v/97296774/file.html

im getting ATIKMDAG.SYS BSOD when i visit sites like youtube. trying on IE nothing happens. ive tryed reinstalling AMD drivers - no result heres the dmp file if you need: http://www58.zippyshare.com/v/97296774/file.html

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to disable hardware acceleration in Firefox?

Does this only happen in the Firefox 34 Nightly build or do other versions (33.0a2 Aurora, 32,0 Beta, 31.0 release) also crash?

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need close and restart Firefox after toggling this setting.

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled
vegetagaru
vegetagaru Question owner
more options

I Didndt disable the hardware accelaration on firefox forgot that.

i have last drivers for my ATI card (R9 270x)

disabling H.A. solved :)

FredMcD
FredMcD
more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.