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How come you all aren't compatable with Marlboro if you all don't get compatable with Marlboro i'll be shutting you down

  • 3 replies
  • 2 have this problem
  • 22 views
  • Last reply by Kevin

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Tried to get on Marlboro site & it comes up not compatable with existing web cite

Tried to get on Marlboro site & it comes up not compatable with existing web cite

All Replies (3)

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I'm not sure what the story is with that site. If I do this

menu > Request Desktop Site

then it loads.

I didn't go further than that, but there might be some kind of glitch in their browser detection script.

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The tobacco company? Something else?

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Seems so. I opened an issue with our compatibility team. Please note that this represents an issue with the website. We (Mozilla Firefox) are unable to control when or if Marlboro decides to fix the problem.

From their website last item, https://www.marlboro.com/gconnect/cms_help.action

Q: I've checked site requirements and settings. Everything is set as suggested but I still can't view the site. What should I do now?

A: If you're experiencing difficulty with the site, please call call 1-877-733-7325, 9:00 am to 10:00 pm ET, Monday through Friday; and 9:00 am to 5:00 pm ET, Saturday excluding Sundays and holidays for assistance. A Customer Service Representative will request information about your computer system. h

Modified by Kevin