Update your Shockwave Flash '''v14. http://get.adobe.com/shockwave/''' The link for Flash Player is: '''http://get.adobe.com/flashplayer/''' ------------------------------ Crash report says; Signature: _cairo_surface_get_extents As far as I can tell from a web search, its some kind of drawing program. Do you have something like that? --------------------------- '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Press the '''Alt''' or '''F10''' key to bring up the tool bar. Followed by; Windows; '''Tools > Options''' Linux; '''Edit > Preferences''' Mac; ''application name'' '''> Preferences''' Then '''Advanced > General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems?. Then restart.