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EVERYtime I click "send" or "get Mail", I have to click twice. The 1st time with "send" produces an error, the 1st time with "get mail", nothing happens.

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  • 4 have this problem
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  • Last reply by apmozilla

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I have to select "send" or "get mail" twice in order for Thunderbird to do what I want. When I click the 1st time when sending, I ALWAYS get an authentication error. I click again and it sends the message without error. When I click "get mail" nothing happens. When I click it again, it checks & retrieves mail.

I have to select "send" or "get mail" twice in order for Thunderbird to do what I want. When I click the 1st time when sending, I ALWAYS get an authentication error. I click again and it sends the message without error. When I click "get mail" nothing happens. When I click it again, it checks & retrieves mail.

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That sounds like an anti virus issue.

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX and see if the double clicking stops.

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I'm on a Mac, virus Sftwr is not the issue

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I was mistaken with what the error is when I click the first time to send an email. This is the error that comes up - "Sending of message failed. Please verify that your Mail & Newsgroups account settings are correct and try again." When I click 'ok' and then click 'send' again, without changing anything in the email, it sends without error. This happens about 90% of the time when I send emails.