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Computer locked up.Posting again.5 mos. history missing. Recuva no help.

Posted

All I know is they were there when I signed off one evening and the next morning when I signed on, they were gone. All of the downloads are gone but they are stored in my downloads folder so that won't be a problem, but I'd still like to know how they went "poof". My history is missing from February (when I started using FireFox) through July 10. On July 11, it starts showing up again. I use the history frequently & need to recover it if possible. Any assistance you provide will be much appreciated.

Sandi

All I know is they were there when I signed off one evening and the next morning when I signed on, they were gone. All of the downloads are gone but they are stored in my downloads folder so that won't be a problem, but I'd still like to know how they went "poof". My history is missing from February (when I started using FireFox) through July 10. On July 11, it starts showing up again. I use the history frequently & need to recover it if possible. Any assistance you provide will be much appreciated. Sandi

Additional System Details

Installed Plug-ins

  • Shockwave Flash 14.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 30.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:30.0) Gecko/20100101 Firefox/30.0
  • Support URL: https://support.mozilla.org/1/firefox/30.0/WINNT/en-US/

Extensions

  • avast! Online Security 9.0.2021.112 (wrc@avast.com)
  • Free Memory 0.95 (jid1-n85lxPv1NAWVTQ@jetpack)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • IObit Apps Toolbar 9.4 (iobitapps@mybrowserbar.com) (Inactive)
  • Slick Savings 3.2 (savingsslider@mybrowserbar.com) (Inactive)
  • Start Page 2.3 ({58d2a791-6199-482f-a9aa-9b725ec61362}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: 64MB NVIDIA GeForce2 MX with TV Out
  • adapterDescription2:
  • adapterDeviceID: 0x0110
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'182.65']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 8-30-2001
  • driverDate2:
  • driverVersion: 1.5.2.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'182.65']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'182.65']
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140605174243
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20140605174243
  • browser.startup.homepage_override.mstone: 30.0
  • browser.tabs.loadInBackground: False
  • dom.max_script_run_time: 0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 30.0
  • font.internaluseonly.changed: False
  • font.minimum-size.x-western: 10
  • font.size.fixed.x-western: 12
  • font.size.variable.x-western: 12
  • keyword.URL: https://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=902615&p=
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1405548266
  • places.history.expiration.transient_current_max_pages: 13404
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npappdetector: 0
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.disable_button.openCertManager: False
  • security.disable_button.openDeviceManager: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1403211636

Misc

  • User JS: Yes
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
17469 solutions 157871 answers

Are you still using your previous default profile or did a new default profile get created?

Did you lose more personal data like the bookmarks and passwords?


Are you still using your previous default profile or did a new default profile get created? Did you lose more personal data like the bookmarks and passwords? ---- *https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox *http://kb.mozillazine.org/Recovering_a_missing_profile
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Some users have reported issues with Avast.


Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

Some users have reported issues with Avast. ---------------------- Problems with bookmarks and history not working properly can be caused by a corrupted '''places.sqlite''' database file.

Modified by FredMcD

jscher2000
  • Top 10 Contributor
8689 solutions 71031 answers

Hi Sandi, one way your history might be cleared is if Firefox's Reset feature ran. Typically this creates a folder on your desktop named Old Firefox Data. Do you have that folder?

If so, it might be possible to resurrect your old history database. Problem is, it can't be merged with the current one, so you might only keep it for reference, or perhaps try to extract it with a utility program that can export the file contents.

If you don't have that folder, you could try using the "Previous Versions" feature in newer versions of Windows to extract the history database from a restore point. This may or may not work, and again, would only be for reference. What version of Windows do you run?

Hi Sandi, one way your history might be cleared is if Firefox's Reset feature ran. Typically this creates a folder on your desktop named Old Firefox Data. Do you have that folder? If so, it might be possible to resurrect your old history database. Problem is, it can't be merged with the current one, so you might only keep it for reference, or perhaps try to extract it with a utility program that can export the file contents. If you don't have that folder, you could try using the "Previous Versions" feature in newer versions of Windows to extract the history database from a restore point. This may or may not work, and again, would only be for reference. What version of Windows do you run?
bamagator62 3 solutions 16 answers

I have an old firefox folder I lost all my bookmarks I found a file named bookmarksbackup I open it and its a Json file I can't read it, is there any way I could open this file and at least print it out so I can rebuild my book marks back up again I too did a system restore and boom lost all my favorites what a nightmare. Can someone please help me. Thank you

I have an old firefox folder I lost all my bookmarks I found a file named bookmarksbackup I open it and its a Json file I can't read it, is there any way I could open this file and at least print it out so I can rebuild my book marks back up again I too did a system restore and boom lost all my favorites what a nightmare. Can someone please help me. Thank you
jscher2000
  • Top 10 Contributor
8689 solutions 71031 answers

Hi bamagator62, if you have a JSON backup, please see this article on how to restore it: Restore bookmarks from backup or move them to another computer.

Hi bamagator62, if you have a JSON backup, please see this article on how to restore it: [[Restore bookmarks from backup or move them to another computer]].