Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't uninstall Thunderbird from my Windows Programs "uninstall list"; why does it not uninstall and be removed from this list?

  • 1 reply
  • 5 have this problem
  • 200 views
  • Last reply by Zenos

tricolorjake1
tricolorjake1

Very frustrating...under the Windows "Programs/Uninstall a program" list, Mozilla Thunderbird is still listed AFTER I have removed it completely (I thought) from my computer. I have clicked on "uninstall" several times and nothing happens. I resent the fact that Mozilla has set this up so that it apparently can't be removed from that list.. What's that all about? I have tried to research the problem, even using your website to no avail. All I want to do is get it out of my uninstall/change list. I have not used that program AND won't use it. I don't want that program on my computer/list period. I would appreciate your help.

Very frustrating...under the Windows "Programs/Uninstall a program" list, Mozilla Thunderbird is still listed AFTER I have removed it completely (I thought) from my computer. I have clicked on "uninstall" several times and nothing happens. I resent the fact that Mozilla has set this up so that it apparently can't be removed from that list.. What's that all about? I have tried to research the problem, even using your website to no avail. All I want to do is get it out of my uninstall/change list. I have not used that program AND won't use it. I don't want that program on my computer/list period. I would appreciate your help.

Chosen solution

This is a fault with Windows application management. Mozilla does nothing to interfere with the install/uninstall process.

You could re-install Thunderbird to re-synch the applications list and then un-install it again, or you could use a utility to remove it from the list.

A search for thunderbird.exe will confirm whether or not it has been truly removed, though you may need to disable all the idiot-proofing that Microsoft implement to stop us seeing the true state of the file system; set it to show hidden files and file extensions for starters.

Thunderbird is pretty much self-contained. You are free to manually remove the folder the application lives in if Windows is unable to uninstall it for you, though that won't fix the incorrect appearance of thunderbird in the list of installed applications.

Read this answer in context 👍 0

All Replies (1)

Zenos
Zenos

Chosen Solution

This is a fault with Windows application management. Mozilla does nothing to interfere with the install/uninstall process.

You could re-install Thunderbird to re-synch the applications list and then un-install it again, or you could use a utility to remove it from the list.

A search for thunderbird.exe will confirm whether or not it has been truly removed, though you may need to disable all the idiot-proofing that Microsoft implement to stop us seeing the true state of the file system; set it to show hidden files and file extensions for starters.

Thunderbird is pretty much self-contained. You are free to manually remove the folder the application lives in if Windows is unable to uninstall it for you, though that won't fix the incorrect appearance of thunderbird in the list of installed applications.