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My account is 99% full and won't let me delete pictures/emails to make room.

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  • 1 has this problem
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  • Last reply by Toad-Hall

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When trying to delete, a box pops up and says we have exceeded our quota. I am trying to delete pictures/emails to make room, but it won't let me. If I am over quota shouldn't it be happy I want to delete things and let me?

When trying to delete, a box pops up and says we have exceeded our quota. I am trying to delete pictures/emails to make room, but it won't let me. If I am over quota shouldn't it be happy I want to delete things and let me?

Chosen solution

Move all good emails that you wish to keep out of Inbox into suitable folders for organising mail. Right click on inbox and select 'compact'

Right click on Deleted folder and select 'Empty Deleted' Right click on Deleted folder and select 'Compact'

Now try to delete some emails.

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Thunderbird has no quotas or produces any messages about quotas. It might deliver one from your email provider. I suggest that you log into your email account at your providers web mail page and clean up your account.

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Chosen Solution

Move all good emails that you wish to keep out of Inbox into suitable folders for organising mail. Right click on inbox and select 'compact'

Right click on Deleted folder and select 'Empty Deleted' Right click on Deleted folder and select 'Compact'

Now try to delete some emails.