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Attachments in pdf are damaged and can't be opened, however they open on an Ipad

  • 3 replies
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  • Last reply by Matt

ps01
ps01

Tried to open with several programs: Adobe reader 11.07 , PDF architect , all gave a "damaged" error. OS is Windows 8.1 Imap e-mail protocol Forwarding message to another PC was no solution, only the IPad opened the file(s)

Tried to open with several programs: Adobe reader 11.07 , PDF architect , all gave a "damaged" error. OS is Windows 8.1 Imap e-mail protocol Forwarding message to another PC was no solution, only the IPad opened the file(s)

All Replies (3)

Matt
Matt
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  • Top 10 Contributor

these guys say it best I think https://kb.wisc.edu/helpdesk/page.php?id=12472

ps01
ps01 Question owner

Thank you Matt, However, the article dates from 2009, so most files referred to do not exist anymore in the 2014 config editor. Anyway, I think we're on the right track. The existing (filtered by mail.imap) files are shown in the attachment Best regards Paul

Matt
Matt
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  • Top 10 Contributor

the prefs.js file which the config editor edits has not changed much in a decade. Only preferences that are set are even saved in thee. Defaults are not saved at all. If the preference is missing add it.

The big difference is the menu, and pressing F10 will bring it back. Or use Alt + T to get started.